1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our platform.
2. Eligibility Requirements
Our platform is intended for users 18 years or older who are physically located in a country where online gaming is permitted by law. We reserve the right to verify your age and location at any time.
3. Minimum Age Requirement
You must be at least 18 years old to use our platform. If we discover that you have misrepresented your age, we may suspend or close your account without notice.
4. Geographic Restrictions
Our platform is available in over 150 countries worldwide, but there are some geographic restrictions in place due to local laws and regulations. We reserve the right to restrict access to users located in jurisdictions where online gaming is prohibited.
5. Account Registration Rules
To use our platform, you must create an account by providing certain information about yourself. This may include your name, email address, password, date of birth, and other details as required by law or for age verification purposes. You are responsible for maintaining the accuracy and completeness of this information.
6. One-Account-Per-User Policy
Each user is limited to one account per platform. If we discover that you have created multiple accounts, we may suspend or close all affected accounts without notice.
7. Identity Verification and KYC
We reserve the right to request additional documentation from users who are required by law to be verified before they can use our platform.
8. Account Accuracy Obligations
You must maintain accurate and up-to-date information in your account, including your name, email address, date of birth, and other details as required by law or for age verification purposes.
9. Account Security Responsibilities
You are responsible for keeping your login credentials secure and confidential. You agree to notify us immediately if you suspect that someone else has accessed your account without permission.
10. Login Credentials and Password Protection
We recommend using strong, unique passwords for each of our platforms and changing them regularly. We will not ask you to provide your password under any circumstances.
11. Restricted Behaviour and Prohibited Activities
You agree not to engage in any prohibited activities on our platform, including but not limited to:
12. Multi-Accounting and Fraud Prevention
We reserve the right to monitor user activity on multiple accounts and may suspend or close affected accounts without notice if we suspect that you are using them to cheat or engage in prohibited activities.
13. Bonus and Promotion Rules
Our bonuses and promotions have specific rules, including wagering requirements and other conditions that must be met before winnings can be withdrawn. These rules will be disclosed at the time of offering and may change without prior notice.
14. Wagering and Gameplay Conditions
You agree to adhere to all gaming laws and regulations in your jurisdiction when using our platform. You acknowledge that online gaming carries inherent risks, including but not limited to financial loss, addiction and technical issues.
15. Bonus Abuse Prevention
We reserve the right to withdraw bonuses or promotions if we suspect abuse of bonus terms, such as playing for free without a real-money deposit.
16. Deposits and Withdrawals
While our platform offers virtual currency gaming options, users wishing to access real money games must follow applicable procedures in accordance with regulatory requirements.
17. Verification Before Withdrawals
To comply with anti-money laundering regulations, we may require verification from you before processing withdrawals of more than a certain amount or after multiple requests for withdrawal have been made in a short period.
18. Processing and Review Procedures
Withdrawal requests are subject to review by our team for accuracy and completeness. Requests that do not meet regulatory requirements or platform rules will be rejected without notice.
19. Responsible Gambling Expectations
We expect all users to gamble responsibly, keeping gaming within budget and acknowledging the risks of addiction. Users must be at least 18 years old and physically located in a country where online gaming is permitted by law.
20. Self-Exclusion and Account Restrictions
You may self-exclude your account from our platform for up to 365 days. If you do not contact support after this period, we will automatically reinstate access to the affected account without prior notice.
21. Game Fairness and RNG Systems
Our games are governed by a proprietary Random Number Generator certified by Gaming Laboratories International (GLI) under assessment report GLI-SP-2022-0394. This ensures that all gaming outcomes are fair, independent and unpredictable.
22. Technical Interruptions or Voided Gameplay
We will do our best to maintain service continuity but technical issues may arise which void gameplay on a particular game or account.
23. Suspension or Closure of Accounts
We reserve the right to suspend or close your account at any time without notice, including in cases where you have breached these Terms and Conditions.
24. Intellectual Property and Platform Ownership
Our platform is owned by Light & Wonder, Inc., its affiliates, successors, or assignees. Our logo, graphics, sounds, scripts, images and other materials are protected by copyright law worldwide.
25. Limitation of Liability
We will not be held liable for any loss, damage or inconvenience resulting from use of the platform, including but not limited to errors in gameplay or delayed withdrawal processing.
26. Modification of Terms
These terms may change at our discretion without prior notice. You agree to accept these changes by continuing to play after they are updated online.
27. Contact or Support Guidance
You can reach us for any questions or concerns you have about the platform, including deposit and withdrawal inquiries, game information, bonus details, technical assistance or complaints by contacting support through our website or in-app help centre.
28. Applicable Licensing or Regulatory Oversight Where Relevant
Our platforms are licensed under applicable laws of the jurisdictions where we operate. We reserve the right to comply with regulatory requirements from any authority having jurisdiction over online gaming and our business operations worldwide
